About
Built for businesses that get more messages than they can answer.
The problem
A reel does well and two hundred people slide into your DMs. The same six questions arrive in all of them: what does it cost, are you open, where are you, do you have this in stock. The rest of the day, the same questions arrive again on WhatsApp.
Answering them is not hard. Answering them at 11 PM, without missing the one message that was actually a customer ready to buy — that is hard.
The approach
Agentrix takes the opposite shape from a chatbot builder. You do not draw a flowchart of every possible question. You give the agent your documents — your price list, your policies, your catalogue — and it answers from those.
Train it once and it behaves the same on both channels. The reply a customer gets on Instagram is the reply they would have got on WhatsApp, because it is the same agent reading the same material.
And it knows where it ends. When a question needs a person, it stops replying and puts the conversation in front of you, with the history attached.
How it is built
Your documents are read, split, and stored as a private index for your organisation alone. Nothing you upload trains a shared model and nothing crosses between accounts.
Credentials you connect — API keys, tokens — are encrypted at rest and shown masked afterwards. Everything runs over HTTPS.